Listening to community members and understanding their priorities is key to bringing the customer perspective. Let's Talk Power is the one-stop place to hear the latest from our engagement with our customers, stakeholders, community and partners to inform the next five years of investment.

Our 2027 – 2032 engagement program consists of a range of stakeholder consultations designed to listen and engage with our customers, stakeholders, partners and community. This will help inform and shape our plans for the future of electricity in Western Australia.

Timeline

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Additional information

Our stakeholder consultations

Customer Forums

A series of residential customer forums are intended to allow us to test and receive feedback on our investment decisions. These will be held in several regions around the network to capture a diverse range of views and discuss different issues that may require unique solutions.

Timeline

What are our engagement channels?

  • Customer Forums

    A series of residential customer forums are intended to allow us to test and receive feedback on our investment decisions.

    Click here 

  • Regional Roadshows

    Regional engagement will target specific regions and issues in smaller venues such as libraries, depots and town halls to allow both group and 1-on-1 conversations. These will focus on topics that are relevant to that area and discuss regional-specific solutions.

  • Major Customer Forum

    Quarterly forums with managed customers and major customers to discuss specific issues relevant to large users of the network.

  • Focus groups

    A series of targeted focus groups with certain groups or individuals from ‘quiet voices’ who may not be adequately represented elsewhere. These are intended to be held in both regional and urban centres, focusing on representation from: Aboriginal and Torres Strait Islander groups and Culturally and Linguistically Diverse groups.

  • Targeted groups

    A set of targeted consultation groups with representation across residential and business customers, partners, local government authorities who meet regularly to test and challenge on a broad range of topics and issues.

Regional Roadshows

Regional engagement will target specific regions and issues in smaller venues such as libraries, depots and town halls to allow both group and 1-on-1 conversations. These will focus on topics that are relevant to that area and discuss regional-specific solutions

Major Customer Forum

Quarterly forums with managed customers and major customers to discuss specific issues relevant to large users of the network.

Focus groups

A series of targeted focus groups with certain groups or individuals from ‘quiet voices’ who may not be adequately represented elsewhere. These are intended to be held in both regional and urban centres, focusing on representation from: Aboriginal and Torres Strait Islander groups and Culturally and Linguistically Diverse groups.

Targeted groups

A set of targeted consultation groups with representation across residential and business customers, partners, local government authorities who meet regularly to test and challenge on a broad range of topics and issues.